Terms & Conditions

Introduction:

Welcome to the All Freight Logistics website [Your Website Address] (the “Website”). These Terms and Conditions (the “Terms”) govern your use of the Website and the services provided by All Freight Logistics (“we,” “us,” or “our”). By accessing or using our Website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Definitions:

  • “Services” means the haulage and courier services offered by All Freight Logistics.
  • “Customer” or “you” means the individual or entity using our Website or engaging our Services.
  • “Goods” means the items being transported by All Freight Logistics.
  • “Website” means the All Freight Logistics website located at [Your Website Address].
  • “Contract” means the agreement between All Freight Logistics and the Customer for the provision of Services, incorporating these Terms.

2. Use of the Website:

  • You may use our Website for lawful purposes only.
  • You agree not to use our Website in any way that could damage, disable, overburden, or impair it or interfere with any other party’s use and enjoyment of the Website.  
  • All content on the Website, including text, graphics, logos, and images, is the property of All Freight Logistics or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from the Website without our prior written consent.  

3. Our Services:

  • We offer haulage and courier services throughout the UK. Specific details of the Services, including pricing and estimated delivery times, will be provided upon request or as outlined in a separate agreement.
  • We reserve the right to refuse to provide Services for any reason at our sole discretion.
  • The Customer is responsible for providing accurate and complete information regarding the Goods, including their description, dimensions, weight, collection and delivery addresses, and any special handling requirements.
  • We will use reasonable care and skill in providing the Services. However, we are not liable for delays caused by events beyond our reasonable control, including but not limited to traffic congestion, road closures, adverse weather conditions, or unforeseen circumstances.

4. Booking and Contract Formation:

  • When you request our Services, you are making an offer to enter into a Contract with us.
  • A Contract will be formed when we accept your request, which may be through written confirmation (e.g., email) or by commencing the provision of the Services.
  • Any quotations provided are valid for a specified period only and are subject to change.

5. Pricing and Payment:

  • The price for our Services will be as quoted to you or as set out in our applicable price list in effect at the time of booking.
  • Prices are exclusive of VAT unless otherwise stated.
  • Payment terms will be specified in our quotation or invoice. We may require payment in advance or upon completion of the Services.
  • We reserve the right to charge interest on overdue payments at the prevailing statutory rate.

6. Carriage of Goods:

  • The Customer warrants that they are the owner of the Goods or have the authority of the owner to arrange for their transportation.
  • The Customer is responsible for ensuring that the Goods are adequately packed and labelled for safe transportation. We reserve the right to refuse to carry Goods that are not adequately packed.
  • We have the right to open and inspect the Goods if we have reasonable grounds to suspect that they are unsafe, illegal, or do not conform to the description provided.
  • Certain items may be prohibited from carriage. Please contact us for a list of prohibited items.

7. Delivery:

  • We will make reasonable efforts to deliver the Goods to the specified delivery address within any estimated timeframe. However, delivery times are not guaranteed.
  • The Customer is responsible for ensuring that a suitable person is available at the delivery address to receive and sign for the Goods.
  • If delivery cannot be completed due to the Customer’s fault (e.g., no one is available to receive the Goods), we may charge additional costs for redelivery or storage.

8. Liability:

  • Our liability for loss or damage to Goods during transit is subject to limitations as set out by applicable law and our standard conditions of carriage, which are available upon request.
  • You are advised to obtain appropriate insurance to cover the value of the Goods being transported.
  • To the maximum extent permitted by law, we shall not be liable for any indirect, consequential, or economic loss or damage arising out of or in connection with the provision of our Services.
  • Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.  

9. Indemnity:

  • You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your breach of these Terms, your use of the Website, or your negligent acts or omissions.  

10. Termination:

  • We may terminate the Contract immediately by written notice if you breach any of these Terms.
  • You may terminate the Contract by providing reasonable notice, subject to any cancellation charges that may apply.

11. Governing Law and Jurisdiction:

  • These Terms and any Contract between us shall be governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising out of or in connection with these Terms or any Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.  

12. Data Protection:

  • We will process your personal data in accordance with our Privacy Policy, which is available on our Website.

13. Cookies:

  • Our Website uses cookies. Please refer to our Cookie Policy for more information.

14. Entire Agreement:

  • These Terms constitute the entire agreement between us and you with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.  

15. Amendments:

  • We reserve the right to amend these Terms at any time by posting the updated version on our Website. Your continued use of the Website or engagement of our Services after any such changes constitutes your acceptance of the revised Terms.

16. Contact Us:

If you have any questions or concerns about these Terms, please contact us at:

All Freight Logistics [Your Full Business Address] [Your Contact Email Address] [Your Phone Number]

[Optional Clauses – Consider if these are relevant to your business:]

  • Force Majeure: Include a clause outlining what happens in the event of circumstances beyond either party’s reasonable control (e.g., natural disasters, war, strikes).
  • Insurance: Specify your insurance coverage and any requirements for the Customer’s own insurance.
  • Subcontracting: State whether you have the right to subcontract any part of the Services.
  • Severability: Include a clause stating that if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.  
  • Assignment: Specify whether the Customer can assign their rights or obligations under the Contract.

Important Reminders:

  • Replace the bracketed information with your specific details and website address.
  • Carefully review and tailor each clause to accurately reflect your business practices and legal requirements.
  • Consider adding specific clauses relevant to the unique aspects of your haulage and courier services (e.g., weight and size restrictions, handling of fragile items, delivery confirmation procedures).
  • Make sure your liability limitations comply with UK law.
  • Provide a clear link to your Privacy Policy and Cookie Policy within these Terms.
  • It is absolutely crucial to consult with a legal professional to review and approve these Terms and Conditions before publishing them on your website. This template is for informational purposes only and does not constitute legal advice.